FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at sanafaham68@gmail.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on the return.
Kindly note:That we can only issue a refund once we have received your returned package .
Can I cancel my order?
You can cancel your order at no extra cost before it ships. It Should be Should your order be on its way just use our easy return process for a full refund .
I have entered an incorrect address what do I do now?
If you have misspelled or entered an incorrect address, just reply to your order confirmation email to confirm. Email us at sanafaham68@gmail.com within 24 hours to fix it. Unfortunately we can not offer refunds after this time.
How long does shipping take?
Shipping times vary depending on your location . We ship worldwide from different fulfillment centers. The average shipping time is. 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you and answer all your queries! Please send us an email to sanafaham68@gmail.com and we will be happy to assist you in any way we can.
We receive a high volume of emails. For a quicker response, please make sure to include your order number and clearly explain the issue. Thank you .
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at sanafaham68@gmail.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on the return.
Kindly note:That we can only issue a refund once we have received your returned package .
Can I cancel my order?
You can cancel your order at no extra cost before it ships. It Should be Should your order be on its way just use our easy return process for a full refund .
I have entered an incorrect address what do I do now?
If you have misspelled or entered an incorrect address, just reply to your order confirmation email to confirm. Email us at sanafaham68@gmail.com within 24 hours to fix it. Unfortunately we can not offer refunds after this time.
How long does shipping take?
Shipping times vary depending on your location . We ship worldwide from different fulfillment centers. The average shipping time is. 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you and answer all your queries! Please send us an email to sanafaham68@gmail.com and we will be happy to assist you in any way we can.
We receive a high volume of emails. For a quicker response, please make sure to include your order number and clearly explain the issue. Thank you .